What is Supervised Opening and Closing?

DGA’s Supervised Opening and Closing service is the watchdog that oversees our customers' intrusion systems. If the intrusion alarm is not armed at closing or disarmed outside of the schedule provided to us, our Monitoring Center will contact the appropriate person to confirm that the action is authorized. In the event of an unscheduled disarming, if we cannot obtain a valid verification code, we will notify the appropriate authorities and follow the customer provided instructions.

If the system is not armed according to the schedule provided to DGA our monitoring center will contact the emergency notification list for further instructions. If necessary, DGA is capable of arming the system remotely when requested.